This cleansing mousse has been removed from the market due to the presence of substances prohibited in the EU. Do not use it any longer and return it to the store for a refund.
A new product recall has been issued, impacting a facial care product used by many consumers. Sold in France for several years, this item, marketed as a solution for clean, radiant skin, actually contains problematic ingredients. The issue lies in substances banned in Europe that could pose health risks to users.
A Cleansing Mousse Containing Prohibited Substances
It has now been officially withdrawn from the market, and health authorities recommend that anyone still using it stop immediately. The recall process is underway, and refunds are available.
This product recall pertains to the ULTIMATE PEARL cleansing and revitalizing mousse from the Tresor Rare brand, sold in France.
Details of the Recalled Product
- Brand: Tresor Rare
- Product Name: ULTIMATE PEARL Cleansing and Revitalizing Mousse
- Reference: TR10
- GTIN Number: 7290106251946
- Lot Number: 38559
- Expiration Date: 01/09/2026
- Packaging: Plastic bottle
- Commercialization Period: From 31/08/2022 to 27/02/2025
- Sales Area: Entire France
- Distributors: Europe
- End Date of Recall Process: August 26, 2025
What Are The Health Risks?
This recall was initiated due to the presence of butylphenyl methylpropional (also known as lilial) and d’hydroxyisohexyl 3-cyclohexene carboxaldehyde (commonly referred to as lyral). These substances, banned in Europe, are recognized for their allergenic and irritating potential, with risks of skin sensitization and possible toxic effects on reproduction.
How To Get A Refund?
Consumers should stop using the cleansing mousse immediately and return it to the point of sale. They can contact customer service at 06 15 14 98 27 for more information. Several compensation options are available:
- Refund
- Exchange
- Other compensation to be discussed with the distributor.
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